Our hybrid lock can be opened with a QR code or a traditional keycard.

If you provided valid contact information like a phone number or email address, you should have received a reservation confirmation or communication from us with a link to the self portal.

In the self portal, you can find the QR code that was issued to you when your keycard was issued.

Check your email or SMS received after check-in, click on the link to display QR code.
To access your room and the hotel, point the QR code to the scanner.
If the correct QR code is displayed and scanned correctly, the lock should beep.

If you didn't provide valid contact information, didn't make a reservation, or someone else made the reservation for you, please contact that person because all messages were sent to them.

If the above steps don't work, please click "Next" and we will try to find your information and QR code to open your room.